Thirty days to decide. A lifetime of repairs.

Unengraved pieces can be returned within 30 days of delivery in unused condition, with the dust bag and gift box. Message us on WhatsApp or email and we'll arrange a free courier pickup anywhere in India.

Once the piece reaches the atelier and passes inspection, the refund is issued to your original payment method within 5–7 working days. UPI refunds usually settle the same day; card refunds depend on your bank.

Engraved, embossed or monogrammed pieces can't be resold, so they are not eligible for change-of-mind returns. They remain fully covered against faults in leather, construction or hardware. We always share a digital proof before engraving so the layout is approved by you.

Prefer a different piece or colour? We treat it as a return plus a new order, and your replacement joins the next monthly dispatch. There is no exchange fee.

Every piece carries a lifetime craftsmanship guarantee. If stitching fails, an edge splits or hardware breaks in normal use, we repair or replace it free — including two-way courier within India.

Wear from years of use isn't a fault, it's the point. Send us a photo on WhatsApp and we'll restitch, re-burnish the edges and recondition the leather in the next cycle. Stitching, edge and hardware work is free for life; replacement of major panels is quoted at cost.

Orders can be cancelled for a full refund any time before the 25th of the month, when cutting begins for that dispatch cycle.